We have updated our Professional Request for Support form, please start using this new form from today.
We are also trying to make the process between submitting a request for support and taking the case to triage easier and quicker. We still need a form to be submitted but we want to speed up the information gathering stage for you, the child/YP and their family.
When we receive your request for support form we will email you back a link to book an information gathering slot. This means that you can control the pace of the referral much more.
The slots usually are on a Monday and Tuesday pm, If the slots land on your non-working days, we will be able to arrange something separately. We aim to trial this for a period of months to see if this helps everyone. At present processing a request for support takes about 4-6 weeks. We aim to get this time down.
Barnardo's is a charity (216250 / SC037605) and a company limited by guarantee.
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